Street (UK) Limited
Financial Ombudsman decision DRN4863657 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Fri Aug 12deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Treatment in financial difficulty, Credit file reporting
In the Ombudsman’s words
Miss P complains that Street (UK) Limited’s (“SUL”) decision to lend to her was inappropriate.Irresponsible lending
Miss P thinks she wasn’t given the help she should’ve been given when she told SUL she was in financial difficulties.Treatment in financial difficulty
Further she complains that she was given inaccurate information about whether information about the loan would be reported on her credit file.Credit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN4863657.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.