Lookers Motor Group Limited

Financial Ombudsman decision DRN4859269 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Thu Aug 05deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Product mis-sold

In the Ombudsman’s words

ask the finance provider to make any amendment necessary to Miss C’s credit file if it shows adverse information due to this charge.Credit file reporting

Miss C complains that Lookers Motor Group Limited mis-sold her a finance agreement for a car.Product mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN4859269.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.