Active Securities Limited

Financial Ombudsman decision DRN4818014 Partly upheld

Partly upheldoutcome, as published by the Ombudsman

—no sum stated

Mon Oct 30deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Mr W complains that Active Securities Limited (trading as 247 Moneybox) gave him loans that he couldn’t afford.Irresponsible lending

remove any information about the loans referred to at the first bullet point above from Mr W’s credit file.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN4818014.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.