Lloyds Bank PLC

Financial Ombudsman decision DRN4806160 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Thu Sep 17deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Product mis-sold

In the Ombudsman’s words

She also says it treated her unfairly when she applied for credit when she was in financial difficulties.Irresponsible lending

Ms T raises a number of complaints against Lloyds Bank PLC. She says that it mis-sold her a Premier packaged bank account in 2010Product mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN4806160.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.