Premium Credit Limited

Financial Ombudsman decision DRN4755990 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Thu Sep 05deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Support for vulnerable customers

In the Ombudsman’s words

Mr B complains that Premium Credit Limited has registered a default on his credit file when he had already cancelled his policy.Credit file reporting

Mr B also says that he has reading and writing problems and that Premium Credit should have taken that into account.Support for vulnerable customers

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN4755990.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.