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RCI Financial Services Limited
Financial Ombudsman decision DRN4661522 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Thu Oct 17deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
Miss A complains that a finance agreement she entered into with RCI Financial Services Limited (“RCI”) was mis-sold to her as she wasn’t given a chance to review the terms of the contract and they didn’t take into account her true financial circumstances.Product mis-sold
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN4661522.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.