Sainsbury's Bank Plc

Financial Ombudsman decision DRN4633564 Not upheld

Not upheldoutcome, as published by the Ombudsman

£25redress stated in the decision

Fri Jun 05deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Interest and rates

In the Ombudsman’s words

Mrs S and Mr T complain that Sainsbury’s Bank Plc made an error when it calculated the settlement sum on early repayment of their loan. They want the bank to refund interest.Interest and rates

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN4633564.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.