National Westminster Bank Plc

Financial Ombudsman decision DRN4570202 Upheld

Upheldoutcome, as published by the Ombudsman

£200redress stated in the decision

Fri Nov 13deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Interest and rates, Credit file reporting, Data and privacy

In the Ombudsman’s words

Ms A is unhappy with the rate of interest she has been chargedInterest and rates

two second credit searches which appeared on her credit fileCredit file reporting

she didn’t receive a subject access request she asked forData and privacy

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN4570202.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.