Firms › Shop Direct Finance Company Limited ›
Shop Direct Finance Company Limited
Financial Ombudsman decision DRN4490007 Upheld
Upheldoutcome, as published by the Ombudsman
£150redress stated in the decision
Thu Apr 27deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Credit file reporting
In the Ombudsman’s words
Mr B complains that Shop Direct Finance Company Limited (Shop Direct) were irresponsible in giving him a second account.Irresponsible lending
He wants interest and charges refunded. And negative information taken off his credit file.Credit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN4490007.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.