Firms › Currencies Direct Limited ›
Currencies Direct Limited
Financial Ombudsman decision DRN4427433 Upheld
Upheldoutcome, as published by the Ombudsman
£100redress stated in the decision
Fri Jan 06deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
the money transfer that Mr L attempted to make seems to have been complicated by there having been no initial reason given by the beneficiary bank why it could not apply it. Further attempts were made, to different bank details provided by Mr L, and those also failed.Payment delayed or failed
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN4427433.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.