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MEM Consumer Finance Limited

Financial Ombudsman decision DRN4399295 Partly upheld

Partly upheldoutcome, as published by the Ombudsman
£50redress stated in the decision
Wed May 16deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting

In the Ombudsman’s words

incorrectly applied adverse credit information on his credit file, and failed to update his credit file to show his loan repayments.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN4399295.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.