BankConductIndex

Firms › WDFC UK Limited ›

WDFC UK Limited

Financial Ombudsman decision DRN4389761 Partly upheld

Partly upheldoutcome, as published by the Ombudsman
£662redress stated in the decision
Thu Jun 14deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Mr W complains WDFC UK Limited (trading as wonga.com) lent to him irresponsibly.Irresponsible lending
Remove any adverse information it has recorded on Mr W’s credit file in relation to the top-up to loan 2, and on loans 5 and 6Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN4389761.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.