Argos Limited

Financial Ombudsman decision DRN4310024 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

—deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Treatment in financial difficulty, Interest and rates

In the Ombudsman’s words

He also said he had never received a copy of the finance agreement and that it might not be valid.Treatment in financial difficulty

Mr J complains that Home Retail Group Card Services Limited (trading as Argos Card) (“Argos Card”) increased his interest rateInterest and rates

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN4310024.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.