Lloyds Bank PLC

Financial Ombudsman decision DRN4299653 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Thu Feb 11deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Product mis-sold

In the Ombudsman’s words

Mr B complains that Lloyds Bank PLC (“Lloyds”) mis-sold him Select, Platinum and Premier packaged bank accounts in 2001, 2006 and 2007.Product mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN4299653.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.