Black Horse Limited
Financial Ombudsman decision DRN4298429 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Fri Jun 19deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Complaint handling
In the Ombudsman’s words
a default had therefore been reported to his credit fileCredit file reporting
Mr D complains that Black Horse Limited (“Black Horse”, trading as Jaguar Financial Services, have managed his account poorly.Complaint handling
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN4298429.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.