Cash Converters UK Limited

Financial Ombudsman decision DRN4277276 Upheld

Upheldoutcome, as published by the Ombudsman

—no sum stated

Mon Feb 08deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

granting additional loans after this without carrying out more robust checking was irresponsibleIrresponsible lending

Remove any adverse information recorded on Ms W’s credit file for the loans from the 4 March 2013Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN4277276.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.