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Tesco Personal Finance Limited
Financial Ombudsman decision DRN4168712 Not upheld
Not upheldoutcome, as published by the Ombudsman
£53redress stated in the decision
Fri Dec 19deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Product mis-sold, Complaint handling
In the Ombudsman’s words
she wants it to honour it. She also complains about the way her complaint has been handled.Product mis-sold
she wants it to honour it. She also complains about the way her complaint has been handled.Complaint handling
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN4168712.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.