WDFC UK Limited

Financial Ombudsman decision DRN4156370 Upheld

Upheldoutcome, as published by the Ombudsman

£735redress stated in the decision

Thu Sep 21deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Ms W complains that WDFC UK Limited (trading as Wonga) gave her loans that she couldn’t afford to repay.Irresponsible lending

She asks that it refunds interest and charges and removes information about the loans from her credit file.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN4156370.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.