Black Horse Limited
Financial Ombudsman decision DRN4122332 Upheld
Upheldoutcome, as published by the Ombudsman
£998redress stated in the decision
Fri Jun 15deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Product mis-sold
In the Ombudsman’s words
Remove all adverse information about the agreement from Mr D’s credit file;Credit file reporting
In a case where goods have been mis-sold, the usual redress proposed by our Service would normally be to unwind the finance agreement and refund the deposit and all the payments.Product mis-sold
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN4122332.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.