Credit Rating Office Limited

Financial Ombudsman decision DRN4042498 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Tue Jan 06deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Identity checks and access

In the Ombudsman’s words

he has not however been able to access thisCredit file reporting

Mr A did not complete the required security questions and his credit file could not be providedIdentity checks and access

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN4042498.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.