Lloyds Bank PLC

Financial Ombudsman decision DRN4026051 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Wed Jul 28deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending

In the Ombudsman’s words

Miss G complains that Lloyds Bank PLC shouldn’t have allowed her access to an overdraft facility in 2018. She doesn’t think Lloyds did enough checks to ensure she could afford to repay the overdraft when it was renewed.Irresponsible lending

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN4026051.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.