Firms › Shop Direct Finance Company Limited ›
Shop Direct Finance Company Limited
Financial Ombudsman decision DRN4001432 Partly upheld
Partly upheldoutcome, as published by the Ombudsman
—no sum stated
Fri Aug 28deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Interest and rates
In the Ombudsman’s words
Miss M complains that Shop Direct Finance Company Limited trading as Very (“SDFC”) lent to her in an irresponsible manner.Irresponsible lending
She also complains about the interest rate that SDFC has charged and the frequency of the payments she has needed to make.Interest and rates
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN4001432.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.