Amigo Loans Ltd

Financial Ombudsman decision DRN3981181 Upheld

Upheldoutcome, as published by the Ombudsman

—no sum stated

Fri Dec 09deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Product mis-sold, Support for vulnerable customers

In the Ombudsman’s words

Mr E complains that Amigo Loans Ltd allowed him to become a guarantor of someone else’s loan when he lacked the mental capacity to agree to do so.Product mis-sold

I think it is reasonable to approach this complaint by deciding whether he is a vulnerable consumer.Support for vulnerable customers

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN3981181.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.