MYJAR Limited

Financial Ombudsman decision DRN3974179 Upheld

Upheldoutcome, as published by the Ombudsman

—no sum stated

Fri Sep 20deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Ms M has complained about the loans she took out through MYJAR Limited (MYJAR). She says the loans were not affordable and she fell into a debt spiral.Irresponsible lending

MYJAR should remove any adverse information it has recorded on Ms M’s credit file in relation to loans 3 and 5.Credit file reporting

Rules cited

FCA CONC (Consumer Credit sourcebook)

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN3974179.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.