National Westminster Bank Plc

Financial Ombudsman decision DRN3923192 Not upheld

Not upheldoutcome, as published by the Ombudsman

£2,000redress stated in the decision

—deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Product mis-sold

In the Ombudsman’s words

A default was placed on Mr E’s credit file in 2008, inappropriatelyCredit file reporting

Mr E complained that National Westminster Bank Plc pursued him for a debt arising from a loan that was applied for in his name fraudulently.Product mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN3923192.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.