Lloyds TSB Bank Plc
Financial Ombudsman decision DRN3870958 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Tue Aug 13deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
Mr E complains that Lloyds TSB Bank Plc wrote to his ex-partner about his account, and that it sent this letter to an address that neither of them live at anymore. Mr E says that this caused him distress and inconvenience and is a breach of the Data Protection Act.Data and privacy
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN3870958.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.