S.D. Taylor Limited
Financial Ombudsman decision DRN3867039 Partly upheld
Partly upheldoutcome, as published by the Ombudsman
£500redress stated in the decision
Sun Jun 14deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Credit file reporting
In the Ombudsman’s words
Miss M has complained that S D Taylor Limited (trading as ‘loansathome’) acted irresponsibly when it provided her with unaffordable home credit loans.Irresponsible lending
The overall pattern of Miss M’s borrowing for loans 5 to 30 means any information recorded about them is adverse, so S D Taylor should remove these loans entirely from her credit file.Credit file reporting
Rules cited
FCA CONC (Consumer Credit sourcebook)
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN3867039.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.