Argos Limited

Financial Ombudsman decision DRN3862068 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Fri Jul 22deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Treatment in financial difficulty, Credit file reporting

In the Ombudsman’s words

She complains that Argos stopped sending her statements in December 2014, and then unfairly defaulted her account in April 2015.Treatment in financial difficulty

Argos also placed on her credit file adverse information relating to this account, which she wants it to remove.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN3862068.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.