Active Securities Limited

Financial Ombudsman decision DRN3840963 Partly upheld

Partly upheldoutcome, as published by the Ombudsman

£350redress stated in the decision

Sat Nov 24deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Mr R complains that Active Securities Limited trading as 247moneybox.com (“Moneybox”) did perform correct affordability checks before lending to him in 2012 and 2013.Irresponsible lending

remove any adverse payment information about the loans from Mr R’s credit file.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN3840963.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.