Black Horse Limited
Financial Ombudsman decision DRN3792034 Not upheld
Not upheldoutcome, as published by the Ombudsman
£36,000redress stated in the decision
Sat Oct 27deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Product mis-sold
In the Ombudsman’s words
They say the loans were lent irresponsibly and the correct process wasn’t followed.Irresponsible lending
Mr and Mrs M complain that Black Horse Limited mis-sold them seven loans between June 2006 and July 2008.Product mis-sold
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN3792034.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.