MEM Consumer Finance Limited

Financial Ombudsman decision DRN3758570 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Mon Mar 05deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

I don’t think Payday UK carried out proportionate checks before it agreed to lend either of Mr C’s loans.Irresponsible lending

Mr C is also unhappy that Payday UK registered a default on his credit file without sending him the required noticeCredit file reporting

Rules cited

Consumer Credit Act 1974

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN3758570.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.