Cfo Lending Limited
Financial Ombudsman decision DRN3692180 Upheld
Upheldoutcome, as published by the Ombudsman
£361redress stated in the decision
—deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Treatment in financial difficulty
In the Ombudsman’s words
CFO Lending was aware of Mr M’s financial difficulties and found that it acted unreasonably by taking such a large sum from his account without his permission just before Christmas.Treatment in financial difficulty
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN3692180.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.