MBNA Limited

Financial Ombudsman decision DRN3656373 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Mon Mar 13deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Treatment in financial difficulty, Credit file reporting

In the Ombudsman’s words

Mr S says MBNA should have defaulted him instead of agreeing a payment plan and wants the date of his default backdated.Treatment in financial difficulty

Mr S says MBNA Limited (MBNA) didn’t make it clear to him that his payment plan would show up on his credit report for up to six years after he settled his debt.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN3656373.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.