Santander UK Plc
Financial Ombudsman decision DRN3615752 Not upheld
Not upheldoutcome, as published by the Ombudsman
£700redress stated in the decision
—deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Product mis-sold, Payment delayed or failed
In the Ombudsman’s words
Miss C complains that Santander UK Plc ... placed a default notice on her credit fileCredit file reporting
Miss C complains that Santander UK Plc mis-sold her a loanProduct mis-sold
Miss C says she made payments to the bank at a London branch in 2007 and 2008 which have not been reflected in her account.Payment delayed or failed
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN3615752.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.