Lloyds Bank PLC

Financial Ombudsman decision DRN3589927 Partly upheld

Partly upheldoutcome, as published by the Ombudsman

£250redress stated in the decision

Mon Feb 12deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Interest and rates, Credit file reporting

In the Ombudsman’s words

Mr J also says he was refused a Lloyds account and believes this was because of the default.Interest and rates

incorrectly reported information to Credit Reference Agencies (CRA’s) about him which affected a mortgage applicationCredit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN3589927.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.