Instant Cash Loans Limited

Financial Ombudsman decision DRN3573927 Upheld

Upheldoutcome, as published by the Ombudsman

£150redress stated in the decision

Thu Dec 17deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Mr B complains that Instant Cash Loans Limited trading as Pay Day Express (Pay Day Express) lent to him irresponsibly between October 2010 and May 2013.Irresponsible lending

She also recommended that it remove any reference to the loans from his credit file.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN3573927.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.