Jigsaw Finance Limited

Financial Ombudsman decision DRN3566107 Partly upheld

Partly upheldoutcome, as published by the Ombudsman

£6,813redress stated in the decision

Tue Mar 21deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Treatment in financial difficulty

In the Ombudsman’s words

He said that insufficient checks were carried out when he applied for the credit.Irresponsible lending

if Mr B cannot repay the amount now due to TCFCL, I note that it said that it could set up a repayment plan for Mr B to assist him in repaying this.Treatment in financial difficulty

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN3566107.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.