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Santander UK Plc

Financial Ombudsman decision DRN3448821 Not upheld

Not upheldoutcome, as published by the Ombudsman
—no sum stated
Fri Mar 03deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Mr C and Miss G complain that Santander UK Plc dealt with their joint loan application unfairly.Irresponsible lending
Mr C says Santander told him that it hadn’t carried out a credit check and was referring the application to underwriters.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN3448821.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.