MEM Consumer Finance Limited

Financial Ombudsman decision DRN3441487 Upheld

Upheldoutcome, as published by the Ombudsman

£203redress stated in the decision

Mon Nov 21deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Miss H complains that MEM Consumer Finance Limited trading as Payday UK (“Payday UK”) gave her loans without checking that she could afford to repay them.Irresponsible lending

She wants the interest and charges refunded and the loans removed from her credit records.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN3441487.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.