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Monecor (London) Ltd
Financial Ombudsman decision DRN3287071 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
—deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
Mrs G complains about an equity release mortgage arranged by a firm now owned by Oval Financial Services Limited (“Oval”). Mrs G says she didn’t realise interest would be charged both on the principal value of the loan and on interest accrued in previous years.Product mis-sold
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN3287071.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.