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Moorcroft Debt Recovery Limited

Financial Ombudsman decision DRN3281369 Not upheld

Not upheldoutcome, as published by the Ombudsman
£2redress stated in the decision
Mon May 08deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Service failure

In the Ombudsman’s words

He also said that MDRL was in breach of the Data Protection Act 1998 as it contacted the original creditor.Credit file reporting
Mr B complains that Moorcroft Debt Recovery Limited, (“MDRL”) unfairly tried to collect a debt from him.Service failure

Rules cited

Consumer Credit Act 1974

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN3281369.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.