BankConductIndex

Firms › BMW Financial Services(GB) Limited ›

BMW Financial Services(GB) Limited

Financial Ombudsman decision DRN3147736 Upheld

Upheldoutcome, as published by the Ombudsman
£1,231redress stated in the decision
Fri May 01deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Product mis-sold

In the Ombudsman’s words

Mr S complains that a hire purchase agreement with BMW Financial Services (GB) Limited under which a car was supplied to him was mis-sold to himProduct mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN3147736.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.