WDFC UK Limited

Financial Ombudsman decision DRN3135779 Upheld

Upheldoutcome, as published by the Ombudsman

£839redress stated in the decision

Fri Jun 19deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Mrs T complains that WDFC UK Limited (trading as Wonga.com) irresponsibly lent money to her and her payday loans were unaffordable.Irresponsible lending

To remove any information on Mrs T’s credit file relating to any loans taken out after 27 May 2012.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN3135779.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.