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Lloyds TSB Bank Plc

Financial Ombudsman decision DRN3046307 Partly upheld

Partly upheldoutcome, as published by the Ombudsman
—no sum stated
—deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Treatment in financial difficulty, Interest and rates

In the Ombudsman’s words

The partners were subsequently unable to comply with the repayment plan.Treatment in financial difficulty
the bank refuses to use this money to reduce the amount owed and/or the interest accruing on the business borrowing.Interest and rates

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN3046307.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.