Lending Stream Limited

Financial Ombudsman decision DRN3042257 Not upheld

Not upheldoutcome, as published by the Ombudsman

£110redress stated in the decision

Fri Oct 30deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Treatment in financial difficulty

In the Ombudsman’s words

Ms D has complained that loans she took out with Lending Stream Limited were unaffordable.Irresponsible lending

When Lending Stream became aware of Ms D’s financial difficulties, it offered to freeze interest and charges and to arrange a repayment plan for the outstanding balances.Treatment in financial difficulty

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN3042257.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.