BankConductIndex

Firms › Clydesdale Financial Services Limited ›

Clydesdale Financial Services Limited

Financial Ombudsman decision DRN3029923 Upheld

Upheldoutcome, as published by the Ombudsman
—no sum stated
—deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Product mis-sold

In the Ombudsman’s words

I also consider that it should remove any adverse information that it has recorded on Mr B’s credit file relating to the loan agreement.Credit file reporting
Mr B complains that a driving instructor training course, that he financed using a fixed sum loan agreement with Clydesdale Financial Services Limited, trading as Barclays Partner Finance, was mis-sold to him.Product mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN3029923.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.