PRA Group (UK) Limited

Financial Ombudsman decision DRN2971853 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Sun Jul 07deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Data and privacy

In the Ombudsman’s words

It had incorrectly recorded a default against him.Credit file reporting

Mr W complains PRA Group (UK) Limited has incorrectly held information about him and used it harass him.Data and privacy

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN2971853.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.