Firms › Provident Personal Credit Limited ›

Provident Personal Credit Limited

Financial Ombudsman decision DRN2924646 Upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Support for vulnerable customers

In the Ombudsman’s words

Mr L complains that Provident Personal Credit Limited lent him money irresponsibly.Irresponsible lending

Mr L is a vulnerable adult with several conditions including Adult Attention Deficit Hyperactivity Disorder (ADHD) and Aspergers;Support for vulnerable customers

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN2924646.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.