Black Horse Limited
Financial Ombudsman decision DRN2890793 Upheld
Upheldoutcome, as published by the Ombudsman
£666redress stated in the decision
Mon Feb 27deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Product mis-sold
In the Ombudsman’s words
Remove any adverse information that may have been recorded with the credit reference agenciesCredit file reporting
I’ve come to the same overall conclusions as the investigator for what are broadly the same reasons... I’m sufficiently persuaded that the car was not of satisfactory quality when it was supplied to Mr DProduct mis-sold
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN2890793.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.