Bank of Ireland (UK) Plc

Financial Ombudsman decision DRN2746071 Upheld

Upheldoutcome, as published by the Ombudsman

£75redress stated in the decision

Mon Dec 22deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Payment delayed or failed

In the Ombudsman’s words

Mrs M complains about the time Bank of Ireland (UK) Plc (trading as the Post Office) took to transfer money from her bond account to her current account.Payment delayed or failed

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN2746071.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.